UNDERSTANDING WARRANTY TERMS

Terms for wallets, bags and accessories:

Covered:

  • Manufacturing defects in materials and workmanship
  • Faulty zippers, buckles, straps, or stitching that fail due to manufacturing defects


Not Covered:

  • Battery Issue in tracker or powerbank
  • Normal wear and tear like scratches, fading, or minor abrasions
  • Damage caused by accidents, mishandling, or abuse
  • Damage from exposure to extreme temperatures or chemicals
  • Cosmetic damage
  • Improper cleaning or maintenance
  • Damage caused by airline baggage handling
  • Modifications or alterations to the product 


Terms for luggage:

Covered:

  • Manufacturing defects in materials and workmanship during manufacturing
  • Faulty zippers, handles, or wheels due to manufacturing issues 
  • All smart technology components


Not Covered:

  • Power Wheels
  • Battery Issue
  • Cosmetic scratches, dents, or discoloration from normal use
  • Damage caused by dropping or impact
  • Damage from airline baggage handling
  • Misuse, neglect, or abuse of the luggage
  • Exposure to extreme temperatures or chemicals
  • Interior lining damage due to wear and tear 
  • Damage due to overpacking or overload.


NOTE:- In case of any battery-related issues, we provide a battery replacement service under the following conditions:

1.The product must be sent back to us for battery replacement.
2. The customer is responsible for the battery cost and shipping charges.

What are Warranty Terms?

Understanding warranty terms is crucial before you make a purchase. A warranty is a promise made by a manufacturer or seller regarding the condition of a product. It often covers repairs or replacements if something goes wrong. However, every warranty has its specific terms, including the duration of coverage and what is included or excluded. Therefore, it's important to read these terms carefully to avoid confusion later on.

Types of Warranties

There are generally two types of warranties: express and implied. An express warranty is clearly stated, while an implied warranty is built into the product’s sale. For example, the law assumes a product will work as intended. Understanding these differences is important because they affect your rights as a consumer. If something breaks, knowing whether you have an express warranty can save you frustration.

How to Read Warranty Terms

Many people overlook warranty information, but understanding warranty terms can protect you. Always look for the length of coverage and the specific conditions included. For instance, some warranties may only cover certain parts or failures. Because warranties can have exclusions for accidental damage or misuse, you must be aware of these limitations, so you know when you're covered.