Arista Vault Lifetime Warranty Policy
Understanding the Arista Vault Lifetime Warranty
At Arista Vault, we take immense pride in the quality and craftsmanship of our smart products, ensuring that they are built to last. That’s why we are delighted to offer a Lifetime Warranty for our range of smart wallets, bags, and accessories. This warranty reflects our commitment to delivering premium products and providing our customers with peace of mind for a lifetime.
What Our Lifetime Warranty Covers:
Our Lifetime Warranty covers any manufacturing defects in materials and workmanship under normal use. This includes but is not limited to:
Our Lifetime Warranty covers any manufacturing defects in materials and workmanship under normal use. This includes but is not limited to:
Defects in stitching, zippers, or hardware components.
Faults in the smart technology, such as connectivity issues, fingerprint sensors, or trackers that arise from manufacturing flaws.
Faults in the smart technology, such as connectivity issues, fingerprint sensors, or trackers that arise from manufacturing flaws.
Conditions of the Lifetime Warranty:
While our warranty aims to provide the best value to our customers, there are specific conditions to ensure fair usage and adherence:
While our warranty aims to provide the best value to our customers, there are specific conditions to ensure fair usage and adherence:
Valid Proof of Purchase:
Customers must present a valid proof of purchase, such as an invoice or receipt, from an authorized Arista Vault retailer or the official website.
Customers must present a valid proof of purchase, such as an invoice or receipt, from an authorized Arista Vault retailer or the official website.
Product Registration:
Customers must register their product on the Arista Vault app within 30 days of purchase to activate the warranty.
Non-Covered Scenarios:
The warranty does not cover:
Damage caused by improper use, abuse, neglect, or unauthorized modifications.
Normal wear and tear, such as scratches, fading, or accidental damage.
Damage caused by exposure to extreme environmental conditions, water immersion (unless explicitly stated as waterproof), or misuse.
Loss or theft of the product.
The warranty does not cover:
Damage caused by improper use, abuse, neglect, or unauthorized modifications.
Normal wear and tear, such as scratches, fading, or accidental damage.
Damage caused by exposure to extreme environmental conditions, water immersion (unless explicitly stated as waterproof), or misuse.
Loss or theft of the product.
Repair/Replacement Policy:
If a manufacturing defect is found, Arista Vault will repair or replace the product at its discretion.
Replacements will be provided with the same or equivalent model. If the specific model is no longer available, a similar model of equal value will be offered.
Shipping and Handling Charges:
Customers will bear the cost of shipping the product to and from the Arista Vault service center for warranty claims.
Customers will bear the cost of shipping the product to and from the Arista Vault service center for warranty claims.
Tampering and Unauthorized Repairs:
Products that have been tampered with, disassembled, or repaired by unauthorized personnel will void the warranty.
Products that have been tampered with, disassembled, or repaired by unauthorized personnel will void the warranty.
Battery and Technology Coverage:
Smart products with built-in batteries and technology components (e.g., trackers, sensors) are covered for a period of 2 years. After this period, repairs / replacements for technology-related issues will be subject to an additional service fee.
Smart products with built-in batteries and technology components (e.g., trackers, sensors) are covered for a period of 2 years. After this period, repairs / replacements for technology-related issues will be subject to an additional service fee.
How to Make a Warranty Claim:
To initiate a warranty claim, follow these steps:
Visit the Warranty Support page on the Arista Vault website.
Submit a request with details, including your proof of purchase, product registration number, and a description of the issue.
Send the product to the designated service center upon approval.
Visit the Warranty Support page on the Arista Vault website.
Submit a request with details, including your proof of purchase, product registration number, and a description of the issue.
Send the product to the designated service center upon approval.
Warranty Benefits for Customers:
Peace of Mind: Know that your Arista Vault product is backed by a lifetime of quality assurance.
Sustainability Commitment: Our warranty encourages repair over replacement, contributing to a more sustainable future.
At Arista Vault, we value our customers’ trust and are dedicated to ensuring that your experience with our products is nothing short of exceptional.
For additional questions, please contact our Customer Support Team at support@aristavault.com
Peace of Mind: Know that your Arista Vault product is backed by a lifetime of quality assurance.
Sustainability Commitment: Our warranty encourages repair over replacement, contributing to a more sustainable future.
At Arista Vault, we value our customers’ trust and are dedicated to ensuring that your experience with our products is nothing short of exceptional.
For additional questions, please contact our Customer Support Team at support@aristavault.com